digiDirect — the Customer’s Experience
digiDirect is renowned as the place to visit for all your photo, video, and digital imaging needs. Once you step inside any one of our stores, you're presented with an incredible range of cameras and accessories.
Our Goal
Our primary goal is to make our customers feel comfortable with their shopping experience. Our commitment to sales quality and customer satisfaction is second to none. The guiding philosophy of our company is to enable you to come in and touch, feel, experience, ask, and discuss your requirements, without sales pressure. At digiDirect, we enjoy giving our customers the right solutions for their needs, thus, our sales team is dedicated to making your experience with us a pleasant and lasting one.
Our Staff
Our sales team is made up of working professional photographers and movie-makers with years of experience and expertise. They'll ask what it is that you're looking to achieve with the camera gear you have in mind, and they will advise you as to what camera gear is required in getting the job done effectively. Even if all you need is some advice, we're more than willing to listen and make suggestions. We don't just sell boxes; customers are treated as long-term friends and colleagues. Photographers and videographers from all over Australia go out of their way to visit our stores or jump online to browse our easy-to-view website.
Our Customers
At digiDirect, our customer base is richly diverse. We cater to all photographers, from seasoned pros to first-time camera owners. From youngsters to seniors. If you know exactly what you need and have no time to fool around, then rush in and pick it up. But if you need our advice we’re more than happy to stop and answer all your important questions. It’s our dedicated and experienced staff that make the digiDifference.
Our Easy Access Displays
It is our policy wherever feasible that customers be allowed to handle the equipment. We believe that as a result, customers will make better-informed decisions about their purchases.
Our Educated Staff
At digiDirect, we're in continuous training. It's important that our staff understand the features and operation of every product we sell.
Our Partnership with Manufacturers
In cooperation with all the top equipment brands, digiDirect are in constant communication with the manufacturers and wholesalers. They keep us up to date with the latest gear and regularly showcase their newest and hottest products to our staff and to our customers.
We sincerely hope you will visit one of our stores. If you can't make it in person, give us a call, send an email, or visit us online at digidirect.com.au! Make sure you're on our customer database to receive invitations to these launch sessions.
Camera Products
By combining a passion for photography and the latest technology, digiDirect continues to provide the most innovative products in town. Our huge range includes digital compact cameras from Canon, Nikon, Sony, Pentax, Olympus, Fuji, Ricoh, and Panasonic. And if you’re a budding or professional photographer our digital SLR cameras will keep you ahead of your game. We stock world-leading Digital SLR cameras, along with a wide range of lenses and accessories to suit.
Digital Video Cameras
Our award-winning camera range isn’t limited to photo cameras. You’ll be pleased to learn we also stock the latest in video cameras from the likes of Sony, Canon, and Panasonic. We continue to expand our range to ensure customers receive the best in pricing, options, and technology. Our ongoing success is a testament to providing a reliable, innovative and expert service, which is delivered promptly, competently and efficiently by experienced staff. You can rely on us for cutting edge products, and an enhanced Video experience!
One Stop Shop
Government departments, professional photography businesses, and schools throughout Australia rely on our high-quality products, expert advice and total fulfilment process – day in day out! By providing a one-stop shop for all cameras and memory cards. Your organization can now enjoy the benefits of a comprehensive product list with the benefits of a smooth purchasing process. This represents significant cost savings and even faster delivery turnaround times.
Extended Product Care
When buying the latest technology, you shouldn’t limit yourself to just the 12-months manufacturer's warranty. digiDirect now offers extended Australia wide Product Care plans for up to 2 additional years across most of our products. Discover more about protecting your investment with digiProtect.
Our Website
digiDirect.com.au... low low prices every day, don't pay more than you have to. All Australian stock, all Australian warranties. Visit us online at digiDirect.com.au - Everything digital direct to your door.
